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Dress Wright Store Policies Prices
Payment
Delivery Time
Order Processing/Confirmations
Order Changes/Additions
Returns and
Exchanges
Return Policy
Prices
All prices are in Canadian Dollars. Prices
are exclusive of applicable taxes. All of our prices reflect Dress Wright On
Ice's commitment to offer consistently high standards in quality at the lowest
possible prices. however, continued increases in raw materials, utilities, and
labour subject us to price changes beyond our control. Therefore, prices are
subject to change without notice.
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Payment
All payments must be in Canadian dollars.
Money orders, cheques, Visa and MasterCard are accepted. Cheques should be made
payable to: Dress Wright On Ice Inc. A service charge of $20.00 will be charged
for any cheque payment that must be reprocessed. When ordering from our web
site you must use VISA or MasterCard. If you wish to pay by cheque or money
order, please print out the Order Form and mail your order to us. Payment in
full must be received before an order can be processed.
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Delivery
Time
Orders for stock items are usually processed and shipped
within 1 week. Items temporarily out of stock will be backordered and shipped
as soon as they are available. All International Shipping
will be confirm by email. We will provide you shipping
options to choose from.
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Order
Processing/Confirmations
We will process your order immediately
upon receipt. You will not receive additional notification or confirmation
beyond the order number, which will display on your screen and be emailed to
you when your order has been successfully placed. If you have questions about
your order, please call us at 905-282-1555 or toll free at 1-877-396-6423 for
assistance. Please have your order number on hand.
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Order
Changes/Additions
Before placing an order, please check you order
carefully. Any changes or additions made after placing an order will be treated
as a new order.
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Return
Policy
Each manufacturer has their own ideal measurement for each
size. Please check your size using our sizing chart
before ordering. Add to that your individual fit preference and
garments may not always fit the way you envision. If the size you
ordered is not right, simply return the garment with all the
original tags, and the receipt, within 20 days of delivery for exchange or
credit note.
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NOTE: |
Clothing showing evidence of
wear will not be accepted! |
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IMPORTANT: |
Tights, body stockings, and
men's athletic supports are considered undergarments and MAY NOT be returned
Under Any Circumstances. |
All shipping related charges on
returns are the customer's responsibility. Dress Wright On Ice cannot accept
any returns that have not been sent prepaid.
In the event of a manufacturing
defect, shipping error or any other error by Dress Wright On Ice, exchanges
will be handled at no charge.
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If you have any questions about our
return policy or require assistance, contact us at
info@dresswright.com or phone (905)
282-1555 during regular business hours (Eastern time US & Canada) and we
will be glad to assist you.
Order by phone. Call us Toll
Free at 1-877-396-6423 |
